Testimonials
OUR CLIENTS HAVE GREAT THINGS TO SAY
What Our Clients Are Saying
“Ben and his whole crew did an amazing job. Guardian fought my insurance company (and won) when they tried telling me something wasn’t covered. They are definitely the good guys and work hard for their customers. Would recommend to anyone who has any water or fire damage.”
Kris Connor
From beginning to end, this company provides the type of service most people don't think exists anymore. They were immediately responsive, and literally handled every aspect of our restoration, to include maximum value to us, not the insurance company. They guided us to fantastic result from what was initially a tragic scenario.
Darin Idyle
"I didn’t expect Guardian Recovery Services to be quick to respond to my needs so rapidly and basically did all the leg work with the insurance adjuster. But most importantly is they keep in contact with me doing the whole process."
Phil Bridgewater
"I would like to thank the representatives at this company for being so caring and thorough. They were so concerned about the safety of my family."
Jenae Gray
“Guardian is the best ever. They took good care of me.”
Rita Queen
“This company is outstanding and the service is stellar. I am highly impressed with their level of professionalism. Excellent work, Dan and Laron. It almost makes having a flood in the basement seem painless.”
Marla Michele Must
“After a garage fire, I got the name of this company from a friend. Ron has been great, so helpful explaining the process to us, and always willing to answer any questions we had. Thanks much!”
Barbara Terc
Real Feedback From Homeowners and Property Managers
See what clients across Madison Heights and beyond are saying about our response times, professionalism, and commitment to getting the job done right.
“Very prompt after-hours cleanup of a wet basement. Owner (Ben) is very polite and punctual. They did a great job of drying and cleaning everything, and helped us through the insurance claim process, since we had no idea how to handle it. I wouldn’t hesitate to use them again or recommend to a friend.”
Sara Griffin
“I’m so glad we called Guardian. Excellent service!!! Quick, professional, and very thorough throughout the entire process. A huge help in aiding with the insurance company as well. Highly recommend and will definitely use in the future if needed. 5+ stars.”
Stacey Del Pup Klingbeil
“Recently I had a pipe break at my home and called Ben Berris at Guardian Recovery. Simply put, Guardian Recovery takes customer service and professionalism to another level. From the minute I called Ben, he was comforting, confident, and had someone at my home within an hour. Guardian treated my home like theirs; no mess, and perfect service. My wife and I felt amazing the way we were educated and treated. Like most people, I have no idea about plumbing and water. I was educated with care and professionalism. I strongly recommend Guardian Recovery to everyone who has a plumbing issue, big or small. You will be glad and relieved when you call Ben at Guardian Recovery.”
Stuart Dorf
“I had a flood at the dental office I manage. Every company I called told me it would be a few hours wait. It was a bad flood and I didn’t have a few hours to wait! Ron and his crew came out within 15 minutes and handled everything!! They were all so polite and respectful. Such a pleasure to deal with! I don’t know what I would have done without this company! I highly recommend Guardian Recovery Services!! Thank you, Ron!!!”
Amanda Zehel
“Fantastic service! Highly, highly recommend! The Guardian team was very responsive, professional, and did an excellent job. We found ourselves with a flooded basement this winter. Guardian came right out, referred us to a plumber, and provided excellent service throughout the entire process, even working closely with our insurance company.”
Cara Bielawski Kozik
“I am highly satisfied with this company. Ron Spangler was called due to water damage (flooding in my house) while on vacation. He came out the same day! He was professional, honest, and reliable. I highly recommend Ron, along with Guardian. I will definitely refer family and friends to this company. Thank you, Ron!”
Carrie Ann
“I had a flood in my basement. I called Guardian and they came first thing in the morning and took care of the cleanup. They used all kinds of equipment to make my house smell better, and get it back to normal. They helped me figure out what I needed to get clean and what was a total loss. When the insurance company try to screw me, they helped me fight with the insurance company and they were right. They advised me to not take the first deal, and even advised me what to say. The Guardian representative even found a local manager to explain why the field adjustor was wrong. And we won! All charges were approved thanks to the expertise and experience from Guardian. They even knew prices so that I could get the best experience. I’m glad I called Guardian Recovery Services and I would recommend it again to my family and friends.”